SHIPPING AND RETURNS

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SHIPPING INFO

WE OFFER FREE STANDARD SHIPPING ON ORDERS OF $150 OR MORE WITHIN THE CONTINENTAL US ONLY. PLEASE ALLOW 2-3 BUSINESS DAYS FOR PROCESSING BEFORE YOUR ITEM SHIPS. PRIORITY OVERNIGHT CAN BE SELECTED FOR AN ADDITIONAL CHARGE. FOR INTERNATIONAL ORDERS, A FLAT RATE WILL BE ADDED FOR SHIPPING AT CHECKOUT. IT IS CUSTOMER’S RESPONSIBILITY TO PAY ANY POSSIBLE CUSTOMS DUTIES FOR SHIPMENTS OUTSIDE THE USA. IF FOR SOME REASON WE DO NOT SHIP TO YOUR ADDRESS, PLEASE CONTACT SALES@FEMBYFEM.COM AND WE WILL MAKE IT HAPPEN.

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RETURN POLICY - RETURN SHIPPING

WE HOPE YOU ARE HAPPY WITH OUR PRODUCTS. HOWEVER, IF YOU ARE UNSATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT IN THE ORIGINAL, UNUSED CONDITION WITHIN 14 DAYS FOR A FULL REFUND, EXCHANGE, OR STORE CREDIT. UNFORTUNATELY, SALE ITEMS ARE NOT RETURNABLE.

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TO MAKE A RETURN PLEASE FOLLOW THE INSTRUCTIONS BELOW

-YOU MAY SHIP THE ITEM USING ANY METHOD YOU LIKE. THE ITEM YOU ARE RETURNING IS YOUR RESPONSIBILITY UNTIL IT REACHES US. FOR YOUR OWN PROTECTION, WE RECOMMEND THAT YOU SEND THE PACKAGE USING A DELIVERY SERVICE THAT WILL INSURE AND TRACK YOUR GOODS SUCH AS FEDEX.

-THE COST OF RETURNING THE ITEM TO US IS YOUR RESPONSIBILITY AND ANY SHIPPING CHARGES INCURRED BY FEM TO SEND THE ITEM TO YOU INITIALLY WILL BE DEDUCTED.

-PLEASE NOTE THAT ITEMS SHOULD BE RETURNED IN ITS ORIGINAL PACKAGING.

-PLEASE BE AWARE THAT INTERNATIONAL CUSTOMS DUTIES AND SALES TAXES ARE NOT REFUNDED FOR SHIPMENTS OUTSIDE THE USA.   

 -IT IS CUSTOMER’S RESPONSIBILITY TO TRACK PACKAGES AND PAY ANY POSSIBLE CUSTOMS DUTIES AND SALES TAXES IN ORDER TO ENSURE DELIVERY OF RETURN.

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